The Lift Flex

7:00 a.m. to 12:00 a.m.

In Summer, the service area encompasses the the Town of Winter Park including Park side at Winter Park Resort. It does not include the base of the Jane. Beginning Winter Service, service will be in the West Side of Town only.

The pilot program is being funded through a Colorado Department of Transportation Clean Transit Enterprise Grant and a Grand County Community Priorities Grant.

During the summer months, anywhere within Winter Park* that is not serviced by the Black Line. This service is not currently available in Fraser.

During the winter months, it will pick up riders anywhere on the west side of town and drop them off at Cooper Creek Square to connect to the Black Line.

This is door-to-door service, so at this time, you can be picked up at your door (assuming the bus can get to your door) and dropped off at your door.

*The Lift Flex is unable to take guests to Mary Jane.

When possible, rides will pool, meaning multiple passengers may be picked up during your ride.

The maximum wait time is expected to be 20 minutes. Once the 20-minute wait time is exceeded, a message will be displayed letting riders know there are no available rides at that time.

For questions regarding trips, please contact The Lift Dispatch at (970) 726-4163

Microtransit buses will be smaller buses, identical to the buses used for the Night Lift. Microtransit buses will have a logo saying The Lift Flex and the destination sign on the top of the buses will read the Lift Flex.

The app will show:

• How close the driver is

• Estimated wait times

• A map of where you can be picked up and dropped off

When wait times exceed 20-minutes for riders, the app may display that no rides are available. We encourage riders to check again after 10-20 minutes to see if service is available.

Lift Flex is an on-demand, curb-to-curb microtransit service. During winter service, The Lift Flex will service identified areas in Winter Park and Fraser. Please see our map for more information. Riders can request a trip through the Lift Flex app or by calling dispatch at (970) 726-4163.

Beginning November 16, 2026, the Lift Flex will operate differently during daytime and evening hours.

From 7:00 AM to 5:00 PM, the Lift Flex will provide on-demand service within the areas served by the Brown and Orange routes. Additionally, it will operate along the Emerald Line in Fraser between 9:00 AM and 5:00 PM.

Riders traveling to Winter Park Resort will use the Lift Flex to reach Cooper Creek Transit Center, then transfer to a southbound fixed-route bus serving the Resort.

After 5:00 PM, the Lift Flex will replace the Night Lift service. It will provide on-demand trips within the Winter Park and Fraser area previously served by Night Lift.

During winter service, the Lift Flex operates from 7:00 AM until 2:00 AM.

• From 7:00 AM to 5:00 PM, the Lift Flex operates within the Brown and Orange route service areas only in Winter Park.

  • The Brown and Orange fixed routes are also available during this time

• From 9:00 AM to 5:00 PM the Lift Flex operates within the Emerald route service area only in Fraser.

  • The Emerald Fixed Route is not available between the hours of 9:00 AM and 3:00 PM. During the hours of 9:00 AM and 3:00 PM, passengers on the Emerald Line choosing to use service must utilize microtransit.

• From 5:00 PM to 2:00 AM, the Lift Flex operates within Winter Park and Fraser in areas previously served by Night Lift.

Request a ride through the Lift Flex app, available on the Apple and Google Play stores at The Lift Flex — The Lift. If you cannot use the app, call dispatch at (970) 726-4163 for assistance requesting a ride.

Yes. The Lift Flex is free to ride. You do not need to purchase a ticket or show a fare pass.

During daytime service hours, request the Lift Flex to Cooper Creek Transit Center. From Cooper Creek, transfer to a southbound fixed-route bus serving Winter Park Resort.

Yes. Brown and Orange fixed-route buses will continue to operate on their regular schedules. You may use those routes as usual or request a Lift Flex pickup within the daytime service zone.

Lift Flex gives riders another option when they do not want to wait for the next scheduled Brown or Orange bus.

During daytime hours throughout winter service, the Lift Flex can pick you up within the Brown and Orange service areas and take you to Cooper Creek Transit Center. From there, you can transfer to a fixed-route bus serving other destinations in the Lift system.

After 5:00 PM, the Lift Flex provides on-demand trips within the evening service area in Winter Park and Fraser.

During daytime hours, the Lift Flex connects riders to the larger fixed-route system at Cooper Creek Transit Center. This allows Lift Flex vehicles to serve more neighborhood pickups while fixed-route buses continue providing service to Winter Park Resort.

Rather than waiting for the next Brown or Orange bus, you can request the Lift Flex to pick you up and take you to Cooper Creek, where you can transfer to the next southbound bus to the Resort.

Request your ride when you are ready to travel. The Lift Flex will provide an estimated pickup time when you book. During busy periods, pickup times may be longer, so please allow extra travel time for work, appointments, ski lessons, reservations, and other time-sensitive trips.

You may request your ride up to 6 hours ahead of time. Please check your app as the bus may arrive early for your pick-up.

The Lift Flex provides pick-up service within the operating areas. The app or dispatcher will identify your pickup location. In some locations, the pickup point may be adjusted to a nearby safe and accessible location because of traffic conditions, snow removal, road conditions, private-property access, or vehicle safety.

The Lift Flex is an on-demand shared-ride service. Your vehicle may pick up or drop off other riders along the way, so travel times may vary from trip to trip.

Yes. When requesting a trip, enter the number of passengers traveling with you and the Lift Flex will do their best to accommodate your trip. Parties larger than six (6) may be required to be split between two trips.

Yes, riders may bring personal items that can be safely carried and secured in the vehicle. Space may be limited, particularly during busy periods.

Service animals are welcome on the Lift Flex.

Yes. The Lift Flex vehicles are ADA accessible.

Eligible paratransit riders may continue to receive paratransit service during applicable service hours. Riders who need paratransit service, want to learn whether they are eligible, or need assistance planning a trip may visit Paratransit — The Lift or call (970) 726-4163.

You can request a Lift Flex ride by calling dispatch at (970) 726-4163. Dispatch staff can assist with booking a trip and providing pickup information.

If your plans change, cancel your ride in the app or call dispatch as soon as possible. Please be ready at the pickup location when your vehicle arrives. Do your best to book your ride when you and your party are ready to leave as your ride may be available sooner than you think.

Winter weather, traffic, road closures, and other operating conditions may affect Lift Flex pickup times and service availability. Check the app for the latest information and allow extra travel time during storms and peak periods. Rider alerts can also be found on The Lift homepage at www.theliftwp.com and at Rider Alerts — The Lift. You may also contact dispatch at (970) 726-4163.